At Bella Fiore Salon, we believe in being transparent about our policies with all of our clients. If you have a question about any policy below, please feel free to contact our team.
cancellation policy
Each time a guest misses an appointment without providing proper notice, another client is prevented from receiving that service. Therefore, Bella Fiore Salon reserves the right to charge a fee of 50% of the total charges for booked services for all missed appointments (no shows) and appointments which are not canceled with a 24-hour advance notice. Thank you for your consideration.
Running Late?
We know that things happen. Our days do not always go as planned either. Our service providers want to provide the same professional level of service to each guest, so we may have to ask you to reschedule your appointment if you are 15 or more minutes late. Please call us if you are running late so that we can try to accommodate you.
No sitter?
For safety and liability reasons, we ask that children not be left unsupervised in the salon.
Satisfaction policy
Did you not get quite the cut or color that you had hoped for? We know that you expect only the best from our service providers and so do we. If you are unhappy with any service, please call the salon within 7 days and we will make it right, at no additional charge to you. Please understand that if you go somewhere else or try to fix it yourself that this policy will no longer apply.
Bangs emergency
If you need an emergency bang trim, please call the salon. We will be glad to give you a complimentary bang trim in between regular hair cut appointments.
